Service Manager France

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Description

  • Develop, own and achieve annual servicestrategies and financial goals through management of direct service team andexternal engineers.
  • Drive service as a profitable business
  • Developcommercial programs and service plans in close conjunction with the SeniorDirector Services EMEA / France Country Manager to support and grow LeicaBiosystems’ business in France
  • Provide the direction, leadership, coaching andmentoring for field engineer, helpdesk and technical assistance teammembers.
  • Advance the professional development, professional conduct,service effectiveness and efficiency of staff.
  • Track progress withidentified service KPIs, effectively using DBS tools
  • Qualifications

  • Technical degree or in engineering and / or business administration
  • Min 5 years people management through ongoing engagement activities,development, growth and coaching of employees in service environment
  • Proven track record of leveraging service organization for commercialgrowth (contract sales, instrument, consumables lead generation);
  • Native or Fluent in written and verbal French and English;
  • Proficient knowledge in Lotus Notes, CRM Sales Force and SAP will be aplus;
  • Commercial drive experience in transforming service into a profitcenter
  • Sejak 12 Juli 2019
    Berakhir 20 Oktober 2019
    LAMAR via id.neuvoo.com

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