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DescriptionDevelop, own and achieve annual servicestrategies and financial goals through management of direct service team andexternal engineers.Drive service as a profitable businessDevelopcommercial programs and service plans in close conjunction with the SeniorDirector Services EMEA / France Country Manager to support and grow LeicaBiosystems’ business in FranceProvide the direction, leadership, coaching andmentoring for field engineer, helpdesk and technical assistance teammembers.Advance the professional development, professional conduct,service effectiveness and efficiency of staff.Track progress withidentified service KPIs, effectively using DBS tools
QualificationsTechnical degree or in engineering and / or business administrationMin 5 years people management through ongoing engagement activities,development, growth and coaching of employees in service environmentProven track record of leveraging service organization for commercialgrowth (contract sales, instrument, consumables lead generation);Native or Fluent in written and verbal French and English;Proficient knowledge in Lotus Notes, CRM Sales Force and SAP will be aplus;Commercial drive experience in transforming service into a profitcenter
Sejak 12 Juli 2019
Berakhir 20 Oktober 2019