Relationship Manager Citigold - Pondok Indah

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Sales

  • Conduct daily and weekly planning of sales activities in order to reach those targets
  • Increase customer account balance through continuous execution of sales activities (via calls, walk-ins and visits)
  • Introduce and explain products / promotions
  • Provide portfolio consultation
  • Cross-sell
  • Handle Customer account-related administrative procedures / paperwork
  • Account opening
  • Keep track of customer communications and transactions
  • Stay updated on Citibank products and promotions, and preferably also market update, players, and trends
  • Service

  • Establish and maintain good relationships with customers
  • Regular courtesy calls - to check up on customers, not just sales purposes
  • Profiling : understand needs, preferences, lifestyles
  • Product inquiries
  • Solve customer issues
  • Conduct financial planning
  • Uphold an overall superior service standard that is in line with Citigold wealth Management banking image and reputation
  • Ensure overall customer satisfaction
  • People

  • Work closely with all members of the branch team
  • Compliance

  • All sales activities must be done in compliance with company and government regulations and policies
  • Qualifications

  • Bachelor's Degree from reputable university
  • Has 2-5 years experience in the same position
  • Yes, 25 % of the Time

    Sejak 18 Juli 2019
    Berakhir 26 Oktober 2019
    LAMAR via id.neuvoo.com

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