Relationship Bankers GCB

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Sales :

Conduct daily and weekly planning of sales activities in order to reach those targets

Increase customer account balance through continuous execution of sales activities (via calls, walk-ins, and visits) :

Introduce and explain products / promotions

Provide portfolio consultation

Cross-sell

Handle customer account-related administrative procedures / paperwork

Account opening

Keep track of customer communications and transactions

Stay updated on Citibank products and promotions, and preferably also market update, players, and trends

Service :

Establish and maintain good relationships with customers :

Regular courtesy calls to check up on customers, not just for sales purposes

Profiling - understand needs, preferences and life styles

Solve customer issues

Conduct financial planning

Uphold an overall excellent service standard that is in line with Citibank image and reputation

Ensure overall customer satisfaction

People :

Work closely with all members of the branch team

Compliance :

All sales activities must be done in compliance with company and government regulations and policies

Qualifications

  • Bachelor degree from reputable university
  • Has 2-5 years experience in the same position
  • Sejak 12 Juli 2019
    Berakhir 20 Oktober 2019
    LAMAR via id.neuvoo.com

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