Production Support Engineer
Cakap.com is looking for a Production Support Engineer that dare to love new challenge to support our team going bigger.
He / She will :
Product support engineers handle technical requests filed by end users of a companyâ€™s product or system. Their primary responsibility is troubleshooting and resolving errors, and throughout their work they must constantly log details for later reports and to provide customers with updates.
When not fixing issues, they assist other engineers by contributing to product development and improving processes.
Following a full-time schedule, product support engineers usually work either in information technology or manufacturing.
Limited but not limited too, to support :
Contribute to Product Development
Prepare Technical Documentation
At least 1 years experience in Product Management
Has an experience as IT Support
Attention to detail