Head of Product
Â· Manage the product backlog
Work closely wit the Product Manager to develop, refine and prioritise the product backlog for Sayurbox app. Translate high-
level product roadmaps into achievable product backlog items. Provide insight for overall Product Roadmap based on specialised knowlege in your area
Â· Deliver new features
Work independently as the Product Owner for assigned areas of the app and support feature delivery through one or more scrum teams and other delivery partners both inside and outside Sayurbox.
Compose User Epics, User Stories and Acceptance Criteria for features to a very high standard considering not only happy paths but also working through unhappy paths and error conditions.
Collaborate with UX and UI designers to develop user journeys & designs that support the features well. Work with development teams to establish and document technical details needed for user stories.
Work with QA, test and release teams to ensure all features are of the highest quality and delivered bug free
Â· Engage stakeholders effectively
Manage contact with a variety of key stakeholders throughout development and business areas, building strong working relations.
Work closely with change owners on a day-to-day basis for feature development and ensuring all stakeholders are updated appropriately on a regular basis.
Contribute to development reporting and communications as needed
Â· Deliver KPI performance
Take ownership of relevant KPIs and ensure that all developments are aligned to drive performance and have clear metrics, tracking mechanisms and targets.
Highlight under-performance of metrics and develop plans in the roadmap and backlog in conjunction with the Product Manager to address these
Â· Build business knowledge
Develop a good understanding of agriculture industry, our competitors and new entrants covering business models, products, operations, and digital approaches
Â· Develop and apply customer insight
Understand the end-to-end journey for Sayurbox customers in different markets and with different products and channels. Understand for Sayurbox customer segments and customer behaviors.
Understand Sayurbox mobile customer experience and what could be improved. Use insight this to inform and influence plans and development around KPIs and user experience
Â· Follow and share digital trends
Keep up-to-date with digital trends and developments from new technologies, interface patterns, competitor products, and industry trends.
Use this knowledge to support continuous improvement and pilot innovation approaches
Â· Exceptional user story writing, able to articulate clearly and precisely what is required, and think through both happy and unhappy path in detail
Â· Exceptional customer focus, able to champion the needs of our customers travelling with us in every feature
Â· Exceptional stakeholder management, able to develop trusted working relationships across business boundaries
Â· Good commerical awareness, able to deliver commercial outcomes whilst still delivering for customers
Â· Strong understanding of relevant digital techonologies, with the ability to harness their potential to drive value
Â· Experoence working using agile methodologies in product development Experience managing product life cycles end to end
Â· Experience working with and developing consumer-facing digital technologies, such as websites and / or apps, ideally in a e-
commerce, agriculture or equivalent environment
Â· Exceptional business analysis skills, able to analyse map complex business and systems processes and develop effective solutions to business and technical challenges
Â· Resonably numeracy skills, able to digest and track KPIs and manipulate simple spreadsheets
Â· Strong communication and influencing skills, able to analyse and communicate technical concepts to create practical solutions and influence decisions