Community and Influencer Engagement Associate Manager

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Independently handling end-to-end community program from developing strategy, planning, execution, monitoring and evaluation for all Transport products

Lead and oversee community program execution through online and offline initiatives

Set, monitor and organize key metrics, KPI and goals (quantitative and qualitative) for growing, engaging and retaining the community

Continuously identify and implement improvement opportunities for community program strategy & execution process

Interfacing with related product team to understand campaign requirement and work with other relevant team to execute them

Coordinate with and manage internal and external stakeholders to ensure the effectiveness of community program execution

As part of the community strategy, develop & manage paid and organic ambassadors program to extend brand outreach through key advocates, influencers and partners.

Be the voice and communication channel of Traveloka and ambassador to the communities : listen closely to communities and provide key insights on feedback & latest industry trends internally.

Work with other teams to identify and execute on opportunities for community growth and integration of community marketing programs into overall digital and brand marketing initiatives.

Qualifications

6+ years of experience in communications, community management, preferably on online and social media.

Experience in manage multiple concurrent projects

Experience working cross-functionally with an array of internal teams

Effective relationship management skills with an eye for detail

Deep understanding of local and regional culture, trends, social media channels, and personalities

Flexible and independent, with the ability to excel in a fast-paced environment

Strong verbal and written communication skills

Process-oriented. Able to invent and simplify process

Join our ambitious growing team in building large impact consumer products and services, building real-time and big data systems and platforms, coming up with creative solutions to business and engineering problems, deriving insights from massive amount of data, and transforming industries with technology.

Sejak 31 Mei 2019
Berakhir 08 September 2019
LAMAR via id.neuvoo.com

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