Posting Date Jul 11, 2019
Job Number 1900004N
Job Category Food and Beverage & Culinary
Location Yogyakarta Marriott Hotel, Jalan Ringroad Utara Condong Catur, Yogyakarta, Indonesia, Indonesia VIEW ON MAP
Brand Marriott Hotels Resorts / JW Marriott
Position Type Management
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly.
As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-
crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world.
JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment.
Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
Assists the Sous Chef in ensuring the quality, consistency and production of areas of responsibility in kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions.
Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved.
Develops and trains team to improve results.
Education and ExperienceHigh school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Ensuring Culinary Standards and Responsibilities are MetSupervises the preparation and production of all hot or cold food items for buffet and a la carte menu to ensure that they are in compliance with the prescribed recipes and specifications.Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.Maintains food preparation handling and correct storage standards.Recognizes superior quality products, presentations and flavor.Plans and manages food quantities and plating requirements for the food operation (e.g., restaurant, banquet, pastry shop).Communications production needs to key personnel.Produces production prep list.Assists in developing daily and seasonal menu items.Ensures compliance with all applicable laws and regulations (e.g., HACCP, OSHA, ASI and Health Department).Assists in estimating daily restaurant production needs.Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.Checks the quality of raw and cooked food products to ensure that standards are met.Determines how food should be presented and creates decorative food displays.
Leading Kitchen TeamSupervises and coordinates activities of cooks and workers engaged in food preparation.Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial / business decision making;
demonstrates honesty / integrity; leads by example.Leads shift teams while personally preparing food items and executing requests based on required specifications.Supervises and manages restaurant kitchen employees. Understanding employee positions well enough to perform duties in employees’ absence.Encourages and builds mutual trust, respect, and cooperation among team members.Serving as a role model to demonstrate appropriate behaviors.Ensuring and maintaining the productivity level of employees.Ensures employees are cross-trained to support successful daily operations.Ensures employees understand expectations and parameters.Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.Assumes duties of the Sous Chef in his / her absence.Assists Chef in daily line up and conducts in his / her absence.
Establishing and Maintaining Kitchen GoalsSets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.Effectively investigates, reports and follows-up on employee accidents.Knows and implements company safety standards.
Ensuring Exceptional Customer ServiceProvides services that are above and beyond for customer satisfaction and retention.Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.Sets a positive example for guest relations.Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.Empowers employees to provide excellent customer service.Handles guest problems and complaints.Interacts with guests to obtain feedback on product quality and service levels.
Managing and Conducting Human Resource ActivitiesIdentifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.Manages employee progressive discipline procedures.Participates in the employee performance appraisal process, providing feedback as needed.Uses all available on the job training tools for employees.Assists as needed in the interviewing and hiring of employee team members with appropriate skills.
Additional ResponsibilitiesProvides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.Analyzes information and evaluating results to choose the best solution and solve problems.Attends and participates in all pertinent meetings.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.